Audio Experience General Terms and Conditions 

Please study and review the following terms of Sale, Privacy, Product Warranties and other information of Audio Experience operating policies to confidently purchase from Audio Experience Inc..

Warranty Disclaimer 

All information and materials on this site are provided “as is” and without warranties of any kind, whether expressed or implied. Audio Experience does not make any warrantees or representations regarding the use of the materials on this site in terms of their correctness, accuracy or otherwise. Audio Experience shall not be liable for any special or consequential damages that result from the use of or the inability to use the materials on this site or the performance of the products, even if Audio Experience had been notified of the possibility of such damages.

Third Party Links 

Audio Experience is not responsible for any third party links that may be available upon our website offered as only further information for customers and partner businesses. We cannot be held liable for any third party materials, data collection or offers over which we hold no control. Any third party sites that may be provided are only for your convenience and therefore you access them at your own risk.

Note: By using our site you consent to all our General Terms and Conditions.

Copyright(s) 

The entire content included in this site, including graphics, text, images or code is copyrighted or under the process of copyright as a collective work under the United States and other copyright laws, and is the property of Audio Experience Inc. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized in writing by Audio Experience Inc.

Trademarks 

All trademarks, service marks, trade names or logos of Audio Experience used on this site are trademarks or registered trademarks of Audio Experience Inc., registered in the United States and other countries. All content of this site including trademarks is strictly prohibited, unless authorized in writing by Audio Experience Inc.

Privacy Policy 

Audio Experience makes all efforts to keep any information supplied by their customers completely confidential. Any information supplied by customers shall be kept confidential held only on company controlled servers and not disclosed or disseminated or discussed with any non-company, non-authorized personnel. Unless notified by customers all customer information shall be kept securely for the period of service while any payment information including credit card information shall be regularly destroyed for our customer’s security and protection. Note: all Audio Experience Dealers or Resellers may request Audio Experience keep their payment information for our records to accommodate repeat or future sales. Private Consumer information other than contact information shall be regularly destroyed.

Audio Experience General Sales & Internet Selling Policies Audio Experience Inc., reserves all rights to change or modify any conditions of sale without notice.

Order Acceptance 

We reserve the right, at our sole discretion, to cancel or refuse any order for any reason at any stage of ordering including even after an order has been accepted and whether or not the order has been confirmed. Audio Experience will make all attempts at contact to advise of cancellation conditions or information required to avoid such action.

Shipping 

While Audio Experience makes every effort to ship any orders received same day, we are subject to the standard shipping conditions which all shipping companies apply. These include but are not limited to: time zones delays, daily ship time restrictions, individual state or country regulations and restrictions, stocking restrictions that may apply etc.

Audio Experience will supply full ship tracing notification(s) and tracking numbers as soon as possible after order receipt and/ or order dispatch.

Payment Terms 

For standard orders Audio Experience accepts most popular and available credit cards for customer convenience. Stocking Dealers or Distributors may request payment terms which will be granted upon approval of standard credit checks and approvals.

Please send all Sales requests or Sales questions to 

sales@audio-experience.com

Please send requests or questions for technical support including returns to 

support@audio-experience.com

To obtain our AE limited Warranty Service 

1. See full Warranty conditions below.

2. Contact support@audio-experience.com to obtain an RA (Returns Authorization number). They will review your service request, perhaps advice technical support to correct any problem,, and provide an RA# authorizing a product return. Note: please be advised that Audio Experience does not accept product returns without authorization.

3. Return and ship your AE product, freight prepaid both ways, to Audio Experience distribution center provided in our warranty (below).

4. Please ensure any return label contains the RA number you were issued as Audio Experience does not accept any product returns without that authorization number.

Please ship all returns to the Audio Experience Inc. Distribution Center (DC) at:

Audio Experience Inc.
764 Indigo Ct. #E
Pomona, CA. 91767 U.S.A.
RMA# xxx

Product Specific Warranty 

*Note, the Audio Experience 3 year Warranty applies only to Audio Experience Speaker products and not to other Audio Experience products including but not limited to accessories, amplifiers, constant voltage equipment and non-speaker products in the Audio Experience range of products. The company warranty on these non-speaker products is the standard 1 year parts and labor.